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Account & access

I want to delete my Zylo account

Request account deletion, including when you cannot sign in.

1

Provide the registered phone number or email and say whether this is a Rider or Driver account.

2

State that you want deletion rather than temporary deactivation, and mention any upcoming ride, wallet balance or unsettled payment.

3

Support will verify account ownership and explain the outcome and any information that must lawfully be retained. Uninstalling the app does not delete the account.

Still need help?

Send this issue to Zylo Support. No sign-in is required on the public website.

Contact Zylo Support

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