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Promotions & rewards

My referral reward is missing

Ask Support to review a Rider referral and its Zylo Cash reward.

1

Check your referral status and wallet history in the Rider app.

2

The direct referral reward follows the invited rider's first qualifying paid ride; sign-up alone does not qualify.

3

Share your referral code and the relevant ride reference with Support if the reward is missing. Never share passwords or OTPs.

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Send this issue to Zylo Support. No sign-in is required on the public website.

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