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Promotions & rewards
My promotion was not applied
Check eligibility, limits and trip conditions for a promotion.
1
Check the promotion details and whether the trip met its eligibility rules.
2
Confirm the promotion had not already expired or reached its ride limit.
3
If you believe the promotion should have applied, contact support with the trip reference.
Still need help?
Send this issue to Zylo Support. No sign-in is required on the public website.