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Safety

I need to report a safety issue

How to report a safety concern connected to a trip or account.

1

If there is immediate danger, contact the appropriate emergency services first.

2

Use the in-app Safety tools during an active trip where available.

3

For a completed incident, contact Zylo Support with the trip reference and a clear description of what happened.

Do not use the website form as a substitute for emergency services when someone is in immediate danger.

Still need help?

Send this issue to Zylo Support. No sign-in is required on the public website.

Contact Zylo Support

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